Resolved -
This has been resolved.
Oct 21, 10:11 CDT
Update -
Update:
We are continuing to monitor to ensure that updates are being received by Nextdoor after the code freeze was lifted
Oct 16, 11:23 CDT
Update -
Update:
We are currently monitoring the issue.
Oct 8, 14:35 CDT
Monitoring -
Update:
The code freeze by Nextdoor has been lifted. We are now beginning to send updates again to Nextdoor. We are currently monitoring the issue.
Oct 1, 13:33 CDT
Update -
Update:
We remain on track for the 6-week estimate regarding the Nextdoor infrastructure updates. No new action is required from users at this time. We will have another update next Wednesday.
Sep 25, 13:11 CDT
Update -
Update:
Work on the vendor infrastructure change continues as expected. The 6-week completion estimate is unchanged, and no action is required from users.
Sep 12, 12:18 CDT
Update -
We remain on track for the 6-week estimate regarding the vendor infrastructure change. No new action is required from users at this time.
Aug 28, 10:19 CDT
Identified -
Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.
Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.
Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks.
We understand the disruption this may cause and are actively working toward a long-term fix.
We will provide biweekly updates on progress, or sooner if timelines change.
Thank you for your continued patience
Aug 14, 09:49 CDT