{
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    "url": "https://status.thryv.com"
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We will provide updates as necessary.","created_at":"2026-07-19T01:00:09.583-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-19T01:00:09.583-05:00","display_at":"2026-07-19T01:00:09.583-05:00","deliver_notifications":true,"tweet_id":null,"id":"thngcspq5s8d","incident_id":"tmnh3mh2w0bj","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"operational","new_status":"under_maintenance"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"operational","new_status":"under_maintenance"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"operational","new_status":"under_maintenance"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"under_maintenance"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"operational","new_status":"under_maintenance"},{"code":"wyxfk532bwmt","name":"Business Center - 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Online Presence","old_status":"operational","new_status":"operational"},{"code":"ghs96pj5v2ld","name":"Business Center - App Market - Business Center","old_status":"operational","new_status":"operational"},{"code":"85yt5j421qqg","name":"Business Center - Dashboard","old_status":"operational","new_status":"operational"},{"code":"vgcct4xmgxk4","name":"Business Center - Social Platform - Business Center","old_status":"operational","new_status":"operational"},{"code":"wfx465nzs8kr","name":"Business Center - Mobile App - Business Center","old_status":"operational","new_status":"operational"},{"code":"bcqhnbvbymz2","name":"Business Center - Settings","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our development team identified the issue and implemented a fix. Issues with accessing the Thryv Business Center have been resolved and the platform is functioning normally again. We will continue to monitor for any further disruptions.","created_at":"2026-07-08T12:26:00.119-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T12:26:00.119-05:00","display_at":"2026-07-08T12:26:00.119-05:00","deliver_notifications":true,"tweet_id":null,"id":"whdgdj1br85q","incident_id":"btp21yqyq0np","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"major_outage","new_status":"operational"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"major_outage","new_status":"operational"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"major_outage","new_status":"operational"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"major_outage","new_status":"operational"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"major_outage","new_status":"operational"},{"code":"wyxfk532bwmt","name":"Business Center - Marketing","old_status":"major_outage","new_status":"operational"},{"code":"wyq4jkvmmhxg","name":"Business Center - Reports","old_status":"major_outage","new_status":"operational"},{"code":"lskslfcp4l17","name":"Business Center - Client Portal","old_status":"major_outage","new_status":"operational"},{"code":"bsvltfhjy2h1","name":"Business Center - Online Listings Management - Business Center","old_status":"major_outage","new_status":"operational"},{"code":"h38vwxx14dh6","name":"Business Center - Online Presence","old_status":"major_outage","new_status":"operational"},{"code":"ghs96pj5v2ld","name":"Business Center - App Market - Business Center","old_status":"major_outage","new_status":"operational"},{"code":"85yt5j421qqg","name":"Business Center - Dashboard","old_status":"major_outage","new_status":"operational"},{"code":"vgcct4xmgxk4","name":"Business Center - Social Platform - Business Center","old_status":"major_outage","new_status":"operational"},{"code":"wfx465nzs8kr","name":"Business Center - Mobile App - Business Center","old_status":"major_outage","new_status":"operational"},{"code":"bcqhnbvbymz2","name":"Business Center - Settings","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"Discovered: 7/8/26 11:10 AM CT\nResolved: 7/8/26 12:09 PM CT\n\nImpacted Product: Business Center\nAffected Feature: All Features\n\nWhat does this mean for you?\nUsers are currently getting a 503 error when attempting to access the Thryv Business Center. \n\nGeographic Scope:\nGlobal\n\nCurrent Workaround: \nThere is no current workaround. If one becomes available we will share it here.\n\nWe are working diligently to resolve this issue; we will provide ongoing status updates.\n\nNext Update Scheduled For: 12:40 PM CT","created_at":"2026-07-08T11:42:51.239-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T12:52:59.517-05:00","display_at":"2026-07-08T11:42:51.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"hw5d2lvc7xq8","incident_id":"btp21yqyq0np","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"operational","new_status":"major_outage"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"operational","new_status":"major_outage"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"operational","new_status":"major_outage"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"major_outage"},{"code":"v19x59j3bwrc","name":"Business Center - 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Business Center","created_at":"2024-02-15T19:01:38.117-06:00","updated_at":"2026-07-19T01:30:07.937-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-02-15T00:00:00.000-06:00","id":"vgcct4xmgxk4","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"},{"status":"operational","name":"Mobile App - Business Center","created_at":"2020-03-10T13:52:15.261-05:00","updated_at":"2026-07-19T01:30:08.090-05:00","position":14,"description":null,"showcase":true,"start_date":null,"id":"wfx465nzs8kr","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"},{"status":"operational","name":"Settings","created_at":"2025-03-27T13:19:25.233-05:00","updated_at":"2026-07-19T01:30:08.217-05:00","position":16,"description":null,"showcase":true,"start_date":"2025-03-27T00:00:00.000-05:00","id":"bcqhnbvbymz2","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"}]},{"name":"Marketing Center Reputation Review Response - Continuous Loading","status":"resolved","created_at":"2026-06-11T08:39:09.000-05:00","updated_at":"2026-06-11T09:32:28.729-05:00","monitoring_at":null,"resolved_at":"2026-06-11T09:10:04.909-05:00","impact":"critical","shortlink":"https://stspg.io/jsjynsbtz2r7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-11T08:39:09.000-05:00","reminder_intervals":"2","id":"vq5jh19mw0xl","page_id":"ddsc33xv5l8n","incident_updates":[{"status":"resolved","body":"Our development team was able to quickly identify the root cause for this issue and a fix has been implemented. We are seeing the Reputation tab fully loading and functioning as expected within the Marketing Center platform. \n\nPlease reach out to our Thryv Support Team if any further issues persist.","created_at":"2026-06-11T09:10:04.909-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-11T09:10:04.909-05:00","display_at":"2026-06-11T09:10:04.909-05:00","deliver_notifications":true,"tweet_id":null,"id":"2mm4gwf9khm8","incident_id":"vq5jh19mw0xl","custom_tweet":null,"affected_components":[{"code":"rz1f818rp1m7","name":"Marketing Center - Reputation - Review Response","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Discovered: 6/11/2026 2 AM CDT\nResolved:  6/11/2026 9:10 AM CDT\n\nImpacted Product: Marketing Center\nAffected Feature: Reputation - Review Response\nWhat does this mean for you?\nThe Reputation tab is not loading for all users. When attempting to visit the Reputation tab we get the 3 loading dots and the page never fully loads.\n\nInclude Geographic Scope:\nGlobal\n\nCurrent Workaround: \nNo current workaround\n\nWe are working diligently to resolve this issue; we will provide ongoing status updates.\n\nNext Update Scheduled For: 10:30 AM CDT","created_at":"2026-06-11T08:39:09.516-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-11T09:32:28.648-05:00","display_at":"2026-06-11T08:39:09.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"x0nxgydmpc6w","incident_id":"vq5jh19mw0xl","custom_tweet":null,"affected_components":[{"code":"rz1f818rp1m7","name":"Marketing Center - Reputation - Review Response","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reputation - Review Response","created_at":"2025-03-27T14:09:04.622-05:00","updated_at":"2026-06-11T09:10:04.875-05:00","position":7,"description":null,"showcase":true,"start_date":"2025-03-27T00:00:00.000-05:00","id":"rz1f818rp1m7","page_id":"ddsc33xv5l8n","group_id":"23dn5w54d9r8"}]},{"name":"Scheduled Maintenance: Business Center - May 9th, 2026 at 11:00pm CT to Sunday, May 10th, 2026 at 1:00am CT","status":"completed","created_at":"2026-05-04T15:17:59.911-05:00","updated_at":"2026-05-10T01:00:07.927-05:00","monitoring_at":null,"resolved_at":"2026-05-10T01:00:07.896-05:00","impact":"maintenance","shortlink":"https://stspg.io/7cp0qwzyr05f","scheduled_for":"2026-05-09T23:00:00.000-05:00","scheduled_until":"2026-05-10T01:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-09T22:00:11.649-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-04T15:17:59.882-05:00","reminder_intervals":null,"id":"gh7yc2y5jk0d","page_id":"ddsc33xv5l8n","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-10T01:00:07.896-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-10T01:00:07.896-05:00","display_at":"2026-05-10T01:00:07.896-05:00","deliver_notifications":false,"tweet_id":null,"id":"c48brtph1y7j","incident_id":"gh7yc2y5jk0d","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"under_maintenance","new_status":"operational"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"under_maintenance","new_status":"operational"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"under_maintenance","new_status":"operational"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"under_maintenance","new_status":"operational"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"under_maintenance","new_status":"operational"},{"code":"wyxfk532bwmt","name":"Business Center - Marketing","old_status":"under_maintenance","new_status":"operational"},{"code":"wyq4jkvmmhxg","name":"Business Center - Reports","old_status":"under_maintenance","new_status":"operational"},{"code":"lskslfcp4l17","name":"Business Center - Client Portal","old_status":"under_maintenance","new_status":"operational"},{"code":"bsvltfhjy2h1","name":"Business Center - Online Listings Management - Business Center","old_status":"under_maintenance","new_status":"operational"},{"code":"h38vwxx14dh6","name":"Business Center - Online Presence","old_status":"under_maintenance","new_status":"operational"},{"code":"ghs96pj5v2ld","name":"Business Center - App Market - Business Center","old_status":"under_maintenance","new_status":"operational"},{"code":"85yt5j421qqg","name":"Business Center - Dashboard","old_status":"under_maintenance","new_status":"operational"},{"code":"vgcct4xmgxk4","name":"Business Center - Social Platform - Business Center","old_status":"under_maintenance","new_status":"operational"},{"code":"wfx465nzs8kr","name":"Business Center - Mobile App - Business Center","old_status":"under_maintenance","new_status":"operational"},{"code":"bcqhnbvbymz2","name":"Business Center - Settings","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is still in progress. We will provide updates as necessary.","created_at":"2026-05-09T23:02:24.251-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-09T23:02:24.251-05:00","display_at":"2026-05-09T23:02:24.251-05:00","deliver_notifications":false,"tweet_id":null,"id":"4zm96w22s4cq","incident_id":"gh7yc2y5jk0d","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wyxfk532bwmt","name":"Business Center - Marketing","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wyq4jkvmmhxg","name":"Business Center - Reports","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lskslfcp4l17","name":"Business Center - Client Portal","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"bsvltfhjy2h1","name":"Business Center - Online Listings Management - Business Center","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"h38vwxx14dh6","name":"Business Center - Online Presence","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghs96pj5v2ld","name":"Business Center - App Market - Business Center","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"85yt5j421qqg","name":"Business Center - Dashboard","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"vgcct4xmgxk4","name":"Business Center - Social Platform - Business Center","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wfx465nzs8kr","name":"Business Center - Mobile App - Business Center","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"bcqhnbvbymz2","name":"Business Center - Settings","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-09T23:00:07.788-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-09T23:00:07.788-05:00","display_at":"2026-05-09T23:00:07.788-05:00","deliver_notifications":true,"tweet_id":null,"id":"b8zq2swlmks0","incident_id":"gh7yc2y5jk0d","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"operational","new_status":"under_maintenance"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"operational","new_status":"under_maintenance"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"operational","new_status":"under_maintenance"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"under_maintenance"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"operational","new_status":"under_maintenance"},{"code":"wyxfk532bwmt","name":"Business Center - 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Users will be unable to access the Business Center platform during this time.","created_at":"2026-03-25T11:58:13.903-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-25T11:58:13.903-05:00","display_at":"2026-03-25T11:58:13.903-05:00","deliver_notifications":true,"tweet_id":null,"id":"n6cgb2qvp6tg","incident_id":"2llkph0ygy39","custom_tweet":null,"affected_components":[{"code":"2lz9bfl9jnyz","name":"Business Center - Inbox","old_status":"operational","new_status":"operational"},{"code":"mvfbq73r2yz3","name":"Business Center - Calendar","old_status":"operational","new_status":"operational"},{"code":"h3rw8t18xrl0","name":"Business Center - Clients (CRM)","old_status":"operational","new_status":"operational"},{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"operational"},{"code":"v19x59j3bwrc","name":"Business Center - Documents","old_status":"operational","new_status":"operational"},{"code":"wyxfk532bwmt","name":"Business Center - 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Business Center","created_at":"2024-02-15T19:01:38.117-06:00","updated_at":"2026-07-19T01:30:07.937-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-02-15T00:00:00.000-06:00","id":"vgcct4xmgxk4","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"},{"status":"operational","name":"Mobile App - Business Center","created_at":"2020-03-10T13:52:15.261-05:00","updated_at":"2026-07-19T01:30:08.090-05:00","position":14,"description":null,"showcase":true,"start_date":null,"id":"wfx465nzs8kr","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"},{"status":"operational","name":"Settings","created_at":"2025-03-27T13:19:25.233-05:00","updated_at":"2026-07-19T01:30:08.217-05:00","position":16,"description":null,"showcase":true,"start_date":"2025-03-27T00:00:00.000-05:00","id":"bcqhnbvbymz2","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"}]},{"name":"ThryvPay","status":"resolved","created_at":"2026-03-11T15:27:33.000-05:00","updated_at":"2026-04-21T11:44:23.770-05:00","monitoring_at":"2026-03-11T16:19:29.277-05:00","resolved_at":"2026-03-11T17:00:55.568-05:00","impact":"major","shortlink":"https://stspg.io/g7xbn6vk47tq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-11T15:27:33.000-05:00","reminder_intervals":null,"id":"znh7fbjgsw89","page_id":"ddsc33xv5l8n","incident_updates":[{"status":"resolved","body":"This incident is fully resolved.","created_at":"2026-03-11T17:00:55.568-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-11T17:00:55.568-05:00","display_at":"2026-03-11T17:00:55.568-05:00","deliver_notifications":true,"tweet_id":null,"id":"lvf7t3nr2wn0","incident_id":"znh7fbjgsw89","custom_tweet":null,"affected_components":[{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"operational"},{"code":"x03rmt6gr33z","name":"Payments - ThryvPay","old_status":"operational","new_status":"operational"},{"code":"wj5gzzrpybzx","name":"Payments - ThryvPay Mobile App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are seeing the ThryvPay platform return to functioning normally. We will continue to monitor for any further disruptions.","created_at":"2026-03-11T16:19:29.277-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-11T16:19:29.277-05:00","display_at":"2026-03-11T16:19:29.277-05:00","deliver_notifications":true,"tweet_id":null,"id":"thzxbr4dspnz","incident_id":"znh7fbjgsw89","custom_tweet":null,"affected_components":[{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"partial_outage","new_status":"operational"},{"code":"x03rmt6gr33z","name":"Payments - ThryvPay","old_status":"major_outage","new_status":"operational"},{"code":"wj5gzzrpybzx","name":"Payments - ThryvPay Mobile App","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"Discovered: 2:50pm CT\nResolved: 5:00pm CT\n\nImpacted Product: ThryvPay\nAffected Feature: All features\n\nWhat does this mean for you?\nUsers are unable to access the ThryvPay platform at this time. Users will get an error screen when attempting to access the ThryvPay platform. Business Center users who utilize ThryvPay as their payment processor may experience issues with processing customer payments at this time. \n\nInclude Geographic Scope:\nAll ThryvPay users\n\nCurrent Workaround: \nNo available workaround at this time. If one becomes available this section will be updated. \n\nWe are working diligently to resolve this issue; we will provide ongoing status updates.\n\nNext Update Scheduled For: 4:30pm CT","created_at":"2026-03-11T15:27:33.353-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-21T11:44:23.765-05:00","display_at":"2026-03-11T15:27:33.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"pjg2sblh38yl","incident_id":"znh7fbjgsw89","custom_tweet":null,"affected_components":[{"code":"f8j4v14xxfhl","name":"Business Center - Sales","old_status":"operational","new_status":"partial_outage"},{"code":"x03rmt6gr33z","name":"Payments - ThryvPay","old_status":"operational","new_status":"major_outage"},{"code":"wj5gzzrpybzx","name":"Payments - ThryvPay Mobile App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"ThryvPay","created_at":"2021-09-09T10:53:15.810-05:00","updated_at":"2026-03-11T16:19:29.217-05:00","position":2,"description":null,"showcase":true,"start_date":"2021-06-01T00:00:00.000-05:00","id":"x03rmt6gr33z","page_id":"ddsc33xv5l8n","group_id":"nfctzb2lhpnq"},{"status":"operational","name":"ThryvPay Mobile App","created_at":"2021-09-09T10:57:23.376-05:00","updated_at":"2026-03-11T16:19:29.233-05:00","position":3,"description":null,"showcase":true,"start_date":"2021-06-01T00:00:00.000-05:00","id":"wj5gzzrpybzx","page_id":"ddsc33xv5l8n","group_id":"nfctzb2lhpnq"},{"status":"operational","name":"Sales","created_at":"2025-03-27T13:10:42.707-05:00","updated_at":"2026-07-19T01:30:07.350-05:00","position":4,"description":null,"showcase":true,"start_date":"2025-03-27T00:00:00.000-05:00","id":"f8j4v14xxfhl","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"}]},{"name":"Business Center \u0026 Marketing Center - Listings Management, Reputation","status":"resolved","created_at":"2026-03-04T08:53:07.000-06:00","updated_at":"2026-03-04T11:39:03.334-06:00","monitoring_at":"2026-03-04T09:47:48.170-06:00","resolved_at":"2026-03-04T11:39:03.314-06:00","impact":"critical","shortlink":"https://stspg.io/12rc8n47j79c","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-04T08:53:07.000-06:00","reminder_intervals":null,"id":"msf1gsmhc9mp","page_id":"ddsc33xv5l8n","incident_updates":[{"status":"resolved","body":"This issue has been resolved. All systems are operational.","created_at":"2026-03-04T11:39:03.314-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T11:39:03.314-06:00","display_at":"2026-03-04T11:39:03.314-06:00","deliver_notifications":true,"tweet_id":null,"id":"tm4qqy1scg7l","incident_id":"msf1gsmhc9mp","custom_tweet":null,"affected_components":[{"code":"bsvltfhjy2h1","name":"Business Center - Online Listings Management - Business Center","old_status":"operational","new_status":"operational"},{"code":"08p7vqfyjlcb","name":"Marketing Center - Marketing Center Listings Management","old_status":"operational","new_status":"operational"},{"code":"rz1f818rp1m7","name":"Marketing Center - Reputation - Review Response","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix for this issue has been implemented and we are seeing the Online Listings Management and Reputation features functioning properly again in both Marketing Center and Business Center. We will continue to monitor for any further disruptions.","created_at":"2026-03-04T09:47:48.170-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T09:47:48.170-06:00","display_at":"2026-03-04T09:47:48.170-06:00","deliver_notifications":true,"tweet_id":null,"id":"pvw04nl7gw6r","incident_id":"msf1gsmhc9mp","custom_tweet":null,"affected_components":[{"code":"bsvltfhjy2h1","name":"Business Center - Online Listings Management - Business Center","old_status":"major_outage","new_status":"operational"},{"code":"08p7vqfyjlcb","name":"Marketing Center - Marketing Center Listings Management","old_status":"major_outage","new_status":"operational"},{"code":"rz1f818rp1m7","name":"Marketing Center - Reputation - Review Response","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Discovered: 3/4/2026 @ 8:18am CT\nResolved: 3/4/2026 @ 9:30am CT\n\nImpacted Product: Business Center \u0026 Marketing Center\nAffected Feature: Listings Management, Reputation\n\nWhat does this mean for you?\nUsers will see issues with trying to access the Reputation or Listings Management feature in their Marketing Center or Business Center\n\nGeographic Scope:\nAll users in the USA\n\nCurrent Workaround: \nNo current workaround\n\nWe are working diligently to resolve this issue; we will provide ongoing status updates.\n\nNext Update Scheduled For: 10 AM CT","created_at":"2026-03-04T08:53:07.135-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T09:46:31.195-06:00","display_at":"2026-03-04T08:53:07.000-06:00","deliver_notifications":true,"tweet_id":null,"id":"2pwc6lygdb8p","incident_id":"msf1gsmhc9mp","custom_tweet":null,"affected_components":[{"code":"bsvltfhjy2h1","name":"Business Center - 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Reputation - Review Response","old_status":"under_maintenance","new_status":"operational"},{"code":"h38vwxx14dh6","name":"Business Center - Website Widgets","old_status":"under_maintenance","new_status":"operational"},{"code":"ngn8v1t3z24n","name":"Business Center - Website","old_status":"under_maintenance","new_status":"operational"},{"code":"5h5mzpm818ly","name":"Business Center - Business Page","old_status":"under_maintenance","new_status":"operational"},{"code":"d9q5nch235w0","name":"Business Center - Reserve with Google","old_status":"under_maintenance","new_status":"operational"},{"code":"wyxfk532bwmt","name":"Business Center - Email Signature (Online Presence)","old_status":"under_maintenance","new_status":"operational"},{"code":"bsvltfhjy2h1","name":"Business Center - Business Center Listings Management","old_status":"under_maintenance","new_status":"operational"},{"code":"dp5xv0jrj43s","name":"Business Center - Business Center Google Business Profile","old_status":"under_maintenance","new_status":"operational"},{"code":"ghs96pj5v2ld","name":"Business Center - 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Users will need to log out and log back in to their thryv software. Our team will continue to monitor for any further disruptions.","created_at":"2026-02-13T10:54:56.264-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-13T10:54:56.264-06:00","display_at":"2026-02-13T10:54:56.264-06:00","deliver_notifications":true,"tweet_id":null,"id":"vfzhd3pd2lch","incident_id":"64543d6xkn94","custom_tweet":null,"affected_components":[{"code":"vgcct4xmgxk4","name":"Business Center - Business Center Social","old_status":"partial_outage","new_status":"operational"},{"code":"r0hpxgn7yfbm","name":"Marketing Center - Marketing Center Social","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"As a workaround, clients may use the Content Library to create and schedule posts.\n\nOur development team continues to work on a resolution for the issue with Scheduled Social Posting. We will continue to provide updates until fully resolved.","created_at":"2026-02-13T10:17:14.998-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-13T10:17:14.998-06:00","display_at":"2026-02-13T10:17:14.998-06:00","deliver_notifications":true,"tweet_id":null,"id":"vf5qvzqb2jc3","incident_id":"64543d6xkn94","custom_tweet":null,"affected_components":[{"code":"vgcct4xmgxk4","name":"Business Center - Business Center Social","old_status":"partial_outage","new_status":"partial_outage"},{"code":"r0hpxgn7yfbm","name":"Marketing Center - Marketing Center Social","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Current Status:  Partially Operational \nDiscovered: February 13, 2026 at 9:30am CT\nResolved: February 13, 2026 at 10:30am CT\n\nImpacted Product: Marketing Center \u0026 Business Center\nAffected Feature: Social tab - Scheduled posts\n\nWhat does this mean for you?\nWe are currently aware of an issue preventing clients from scheduling posts via the Social Calendar. Our development team is actively investigating the matter.\n\nCurrent Workaround: Clients may use the Content Library to create and schedule posts as a temporary workaround.\n\nWe are working diligently to resolve this issue; we will provide ongoing status updates.","created_at":"2026-02-13T10:15:05.131-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-13T10:53:44.195-06:00","display_at":"2026-02-13T10:15:05.000-06:00","deliver_notifications":true,"tweet_id":null,"id":"fsvxnpcgjzjx","incident_id":"64543d6xkn94","custom_tweet":null,"affected_components":[{"code":"vgcct4xmgxk4","name":"Business Center - Business Center Social","old_status":"operational","new_status":"partial_outage"},{"code":"r0hpxgn7yfbm","name":"Marketing Center - Marketing Center Social","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Marketing Center Social","created_at":"2025-03-27T14:07:08.573-05:00","updated_at":"2026-02-13T10:54:56.192-06:00","position":3,"description":null,"showcase":true,"start_date":"2025-03-27T00:00:00.000-05:00","id":"r0hpxgn7yfbm","page_id":"ddsc33xv5l8n","group_id":"23dn5w54d9r8"},{"status":"operational","name":"Social Platform - Business Center","created_at":"2024-02-15T19:01:38.117-06:00","updated_at":"2026-07-19T01:30:07.937-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-02-15T00:00:00.000-06:00","id":"vgcct4xmgxk4","page_id":"ddsc33xv5l8n","group_id":"fn71f94lqnlx"}]}]
}